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3 PSOs driving new customer value with Domo

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  • 3 PSOs driving new customer value with Domo
By: Mary Posted on March 18, 2022

When Domopalooza 2022 kicks off March 23, there will be a large amount of converse around the value of transferring data beyond the dashboard to drive business results. You will also hear from Domo partners on how they are moving on this craze to supply new value to their consumers.

The purpose is basic: Corporations of all sizes have to have to transfer a lot quicker than at any time before, but numerous are nonetheless operating in minimal gear—or even trapped in neutral—because they’re not leveraging details as successfully as they could be.

This presents a huge option for skilled companies orgs (PSOs) that have tons of data and the expertise to use Domo to assist their customers and companions work and contend a lot more effectively.

You’ll see at Domopalooza illustrations of corporations that are setting up new answers to lengthen intelligent insights to their shoppers. Such solutions place details to operate in techniques that truly meet distinct enterprise desires.

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Just question the likes of Grant Thornton, RXA, and Moss Adams—organizations that are not only employing Domo to help their clients greater navigate today’s ever-shifting company climate but are also foremost sessions on the topic at #DP22.

What can you count on to listen to from each individual of them? Here’s a style, dependent on interviews we conducted with some of their most data-savvy leaders.

Grant Thornton LLP

Grant Thornton LLP is a single of the greatest accounting and advisory corporations in the planet and an skilled in resolving any range and manner of finance- and tax-associated discomfort details for its company clients.

Grant Thornton is utilizing Domo to increase the value of that experience to offer its shoppers with even additional benefit-added companies.

“With Domo, we have been equipped to remodel how our customers operate inside their tax departments,” stated Mark Drenka, Senior Manager, Data Transformation & Analytics at Grant Thornton. “The alternatives we build for them conserve time, take away inefficiencies, and eradicate a lot of handbook get the job done.”

The equipment Grant Thornton features are not “overly elaborate or terrifying to use both,” Drenka said, due to the fact Domo’s pre-crafted connectors do a great deal of the heavy lifting, and the information transformation mechanism capabilities an extra, personalized layer of muscle.

“You’re essentially dragging and dropping merchandise on to a canvas,” he included, “and that canvas becomes a totally automatic path.”

Tune into the Domopalooza session Applying Domo to Share Information Enriched with Value-Added Insights to see just how uncomplicated it is for Grant Thornton to assist shoppers join, completely transform, visualize, and choose motion on information.

RXA

Several years in the past, this primary applied artificial intelligence and information science organization went hunting for a BI platform on which it could construct purposes that would permit organization leaders to make smarter, faster selections. When RXA’s CEO, Jason Harper, discovered Domo, he understood his organization’s lookup was over.

“Unlike other BI platforms we seemed at, Domo has the total stack,” Harper stated. “It will allow for the customizations we want.”

The skill to promptly tailor answers to much better assistance consumers has built RXA just one of ESPN’s most important partners. The sporting activities media behemoth can now faucet into client sentiment and shopper behavior in techniques it never ever could prior to, which has led to a report-large, customer-satisfaction score.

“I say this all the time: With Domo, you get the velocity of an off-the-shelf resolution but the feeling of a absolutely tailored piece of program,” Harper claimed. “Having that form of adaptability is 1 of the factors that big businesses like ESPN genuinely reward from.”

Enjoy the Domopalooza session How ESPN Employed Domo’s Intelligent Apps to Enhance Client Satisfaction to master extra about the price RXA is bringing to a manufacturer that is frequently striving to keep on being the worldwide chief in athletics.

Moss Adams

For more than a century, Moss Adams has been presenting well-informed commentary on a wide spectrum of accounting, tax, finance, and small business functions issues. It boasts more than 3,400 gurus across the West and over and above, and works with a lot of of the world’s most progressive corporations.

One of those corporations is a meals-and-beverage business that not long ago requested Moss Adams to help it get a greater handle on the effects inflation was possessing on its organization.

“We plugged into the Purchaser Rate Index (CPI) API, pulled in some other metrics dependent on expenses of metal—because they make bottle caps—and that enabled them to make some choices all around the affect inflation was owning on their raw materials charges and what it may do for item margins down the road,” said K.C. Fike, Senior Supervisor, Organization Methods Consulting at Moss Adams. “It was substantial.”

Just as major, while: becoming equipped to establish out proof of principles (POCs) promptly, with all the abilities the buyer could want or need.

“Clients and potential prospects like to get a true taste, a genuine-lifetime illustration, relatively than just dummy info or dummy cards,” Fike said. “Domo excels in that spot, as well. It’s such a robust and adaptable platform. When we interact with a probable purchaser, it is, ‘Let’s determine out what your challenges are, what you’re making an attempt to defeat, irrespective of whether it’s major or small, and then let’s create a “to-be” product that tends to make your daily life so a lot a lot easier.’”

Go to the Domopalooza session Supercharge Your Economic Metrics with Domo to attain deeper perception into how Moss Adams has turn out to be an even higher asset to its customers.




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